Rochester’s World Class Answering Service

Doctor & Medical Answering Service

Alliance Communications Center has been the Doctor Answering Service of choice in Rochester since 1987. Our 24/7 after hours Doctor and Medical answering service solutions are supported by a team of bright and articulate operators and they are specifically trained in medical terminology and emergency dispatch center operations. Our appointment scheduling capabilities will help you manage patient care in the same caring and professional manner as you do. We are intimately familiar with medical terminology and are familiar with all the local hospitals in your area. Our staff is performance oriented and VERY proud of our most recent ATSI Award of Excellence award in June of 2011.

 

Alliance Communications Center is a Doctor's office Answering Service and Medical answering service that is fully HIPAA compliant and our servers are located in a high security environment. The manufacturer of our telephony equipment is the largest provider of telephone systems for hospitals in the US. We utilize their most recent software so Alliance is able to provide emergency dispatch center services and back-up documentation that other answering services will only see in years yet to come. Our facility is protected by a 200KW Generator and redundant telephone service providers to assure peace of mind in the event of power failure to ensure that your Doctors office answering service, medical answering service and emergency dispatch center is never interrupted.

 

For Doctor's offices and Medical Clients that are large or have more than several locations, our Medical Call Center offers complex IT solutions including VPN to provide an even higher level of service. Many of our Doctor and Medical answering service clients allow us access to their appointment scheduling data base making us their full time virtual receptionist and appointment scheduling center. All of our large Doctor & Medical clients are assigned an account manager that works closely with our responsive & tenacious IT team. By doing so, we can assure our clients the additional peace of mind they deserve.

 

Some examples of our Medical Professional Clients include:

General PractitionersHospitals
OB/GYNPlastic Surgeons
CardiologistsHome Health Care
HospiceOncologists
Counseling OfficesPsychiatrists
SurgeonsDentists
ClinicsEyewear Manufacturers
Home Medical EquipmentInsurance
Medical Diagnostic ImagingDisposable Medical Equipment
Internal Medicine

 

Please call us today so that we can talk to you about our Doctor's Answering Service, after hours Medical Answering Service and Emergency Dispatch Center needs. 800-555-3738