Rochester’s World Class Answering Service

Call/Contact Center Solutions & Enhanced Services

Alliance Communications is a 24/7 Call Center and Contact Center providing customized customer service solutions to a wide variety of industries. Since 1987 we have been a leader in our industry, providing customer service and product support for clients including emerging organizations, as well as Fortune 500 companies.

 

By partnering with Alliance Communications, you can eliminate infrastructure, minimize your capital expenses and maximize your profits. Our cost-effective services will provide you with the assurance that your callers are receiving the best customer service experience possible. Our Customer Service agents average 6 years experience and are matched to your project, delivering a customer service experience that will help to build customer loyalty, increase sales, and boost customer retention.

 

Since we customize our call center & contact center solutions to each client, your inbound program will be structured exactly as you would like. As a strategic partner, we understand the need to be flexible. Many of our clients utilize us full time, while some value us as a solution for after hours, overflow or seasonal needs.

 

Our unparalleled experience is vital to ensuring your revenue growth and customer retention. Our goal is to ensure that by using our call center and answering service, you can rest assured that qualified professionals will be handling your calls.

 

Please call us today to see how our Live Call Center Operators can assist your business! 800-555-3738